Job Description

• Work in concert with engineering teams to evolve services for better scalability, reliability, and development velocity.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. Focus on improving Reliability.
• You will be responsible for defining, measuring, and tuning key performance indicators and metrics in order to ensure a seamless experience.
• Develop tools to improve the ability to rapidly deploy and effectively monitor custom applications in large-scale environments.
• Practice sustainable incident response and blameless postmortems.
• Expert in the configuration and maintenance of common applications such as Apache, Tomcat, Nginx, Memcache, Squid, Oauth, NFS, DHCP, DNS, and SNMP.
• Thorough knowledge of deployment, management, and cost optimization techniques for Machine Instances on Public Clouds (AWS or GCP, or Azure).
• Designed Monitoring, Logging, and Reliability Processes for systems at scale.
• Design and develop solutions for cloud security, secrets management, and key rotations.
• Providing on-call support on a rotation basis for services running on the mindtickle platform, Incidents Management, and working with Application Developers for Root Cause Analysis.
• Ability to quickly learn new processes, applications, and tools as required.
• Maintain, review, propose, and implement improvements to existing infrastructure, tools, and processes.
• Build, maintain, and own InfoSec compliance efforts by implementing and enforcing appropriate processes and standards across the organization.
• Contribute to open-source software projects.